Last updated: August 31, 2022
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to transentis labs GmbH, Geisbergstraße 9, 10777 Berlin.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Berlin, Germany
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
We use Cookies and local storage to track the activity on Our Service and store certain information.
Cookies are small files that are placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Performance and Analytics Cookies
Type: Persistent Cookies
Administered by: Google
Purpose:
We use these Cookies to analyze how the Site is accessed, used, or is performing in order to provide you with a better user experience and to maintain, operate and continually improve the Site. For example, these Cookies allow us to:
We also use Google Analytics to gather general information about how visitors use our Site for the purposes of website optimization and analytics. To find out more about Google Analytics’ privacy policies, please visit: https://www.google.com/policies/privacy/partners/.
We have signed a data processing agreement with Google.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
We have integrated the Crisp Chat App on our website. The app is operated by Crisp IM SARL and the chat box uses cookies solely for messaging purpose (see the Crisp Cookie Policy
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using the multiplayer version of the game, We may ask You to provide Us with a name so that others playing the game with you can identify you. This name is stored in our game session database. If you are not logged in to your transentis account while playing, then any game sessoin data will be deleted after 24h. If you are logged on, then all game session data are stored so that you can access them in your game history. Your game session data and in particular your player name is not shared with any third parties.
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
This site use Google Analytics tracking technologies - you can prevent the collection of your data by Google Analytics by not consentin to tracking cookies. An opt-out cookie will be set to prevent your data from being collected on future visits to this site. If you do consent to the tracking cookie, an opt-in cookie will be set that is valid for thirty days.
We have integerated Auth0 into our website for user management.
The personal data stored in Auth0 is used only for the purposes of providing its services, namely authenticating users.
Auth0 Data Privacy and Compliance statements may be viewed here.
We have signed a data processing agreement with Auth0.
Auth0 records the following data:
We have integrated the Crisp Chat App on our website. The app is operated by Crisp IM SARL and the chat box uses cookies solely for messaging purpose (see the Crisp Cookie Policy). Crisp does not use this cookie for tracking purposes.
In particular, Crisp stores the following end user data on their system:
For further details, see the Crisp GDPR compliance status.
Company has signed a data processing agreement with Crisp.
We use Fauna for storing game data and user account data.
For account users, we store the following end user data in a Fauna database:
This data is deleted if you delete your user account.
You can view Faunas privacy statement here.
We use Knock for sending notifications within the app and per e-mail.
For account users, Knock stores the following end user data on their system:
You can view Knocks privacy policy here.
We use Twilio Send Grid to send e-mail to users, depending on their account preferences.
Users can opt out of e-mail notifications at any time in their user account.
For this, we temporarily provide Twilio with user e-mail addresses during email distribution.
We do not permanently store user data on Twilio.
You can view Twilios privacy policy here.
Our website accepts payments via Stripe. The provider of this service is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin. If you select payment via Stripe, the payment data you provide will be supplied to Stripe based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) DSGVO (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected. Further information about handling user data can be found at Stripe’s privacy policy
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us: